How do I find the activities that used to be in Scoutbook?

A corner for Commissioners new and old to discuss how to support units, Scouts, and leaders!
Post Reply
gccwebmaster
Site Admin
Posts: 2
Joined: Thu Apr 09, 2020 3:30 am

How do I find the activities that used to be in Scoutbook?

Post by gccwebmaster »

Activity logs:
- Camping nights
- Hiked miles
- Service hours

All of these used to be in Scoutbook but are now recorded in Internet Advancement (https://scoutbook.scouting.org/).

However, Scouts that used to be in an LDS troop, who recently transferred into my new troop, show zeros for everything in Internet Advancement. They still have all their rank, list of merit badges, etc, but no activities.

So my question: is there a way to find the old activity logs that used to be in Scoutbook?

Matthew.Graham
Posts: 28
Joined: Thu Apr 09, 2020 4:15 pm

Re: How do I find the activities that used to be in Scoutbook?

Post by Matthew.Graham »

I shared this with Council Advancement Chait Bill Nelson
What was entered in Scoutbook, if anything, should have transferred over to Internet Advancement.
If it didn’t the leader can try emailing scoutbook.support@scouting.org
Specifying the Scout’s names, and member IDs.
I hope this helps! Scoutbook Support should be able to help troubleshoot.
Program Director
Grand Canyon Council
Matthew.Graham@scouting.org

gccwebmaster
Site Admin
Posts: 2
Joined: Thu Apr 09, 2020 3:30 am

Re: How do I find the activities that used to be in Scoutbook?

Post by gccwebmaster »

Matthew.Graham wrote:
Thu Jul 23, 2020 9:16 pm
I shared this with Council Advancement Chait Bill Nelson
What was entered in Scoutbook, if anything, should have transferred over to Internet Advancement.
If it didn’t the leader can try emailing scoutbook.support@scouting.org
Specifying the Scout’s names, and member IDs.
I hope this helps! Scoutbook Support should be able to help troubleshoot.
Thank you.

I've contacted scoutbook.support@scouting.org and created a ticket. Hopefully they'll be able to import the old activity logs.

Fingers crossed.

Post Reply